General Questions
What type of wax do you use?
We make our own proprietary house blend for both wax types that we use.
Container Candles: Coconut Soy Blend
Tart Wax Melt Wax: Soy Blend with natural non-toxic additives.
Do you use fragrance oils or essential oils?
Our scented products are infused with safe, clean, non-toxic, phthalate free fragrance oils.
Do you ship internationally?
No, not yet but don't worry we are working on it!
What is our shipping rate?
$5 flat rate within the USA on all orders! Our most affordable shipping rate to date!
Do you accept returns?
No, all sales are final please reach out to us via email if you have issues with your order.
support@mamabearwicks.com
How long is your fullment time?
We need roughly 2-4 business days to process and ship package. Monday-Friday not including Hoildays.
Do you offer wholesale?
Not at the moment! Coming soon we suppose!
Do you offer a candle making course?
Not currently!
Where are you located?
Burleson, TX
Do you offer local pick up.
Yes, please select “local pick up” at checkout.
Which mail carrier do you use?
We ship via USPS and we charge a flat shipping rate of $5.
How does the Subscription Box work?
You'll have until the last day of each month to place your auto renewal order for a sub box. Whichever day you sign up will be the day you are charged monthly. Unless you skip, pause or cancel your sub box.
Boxes will ship the first Friday each month.
Each month is a new fun theme with early release scents and pretty colors. Shipping is included for sub boxes ONLY!.